Hospital Tuanku Fauziah is a government hospital located in Kangar, Perlis….
Hospital Tuanku Fauziah provides medical services to all communities in the state and surrounding areas to ensure the health of the community is enhanced and the delivery of information is channeled more effectively.
This is in line with its objective of this hospital as an excellent health care center.
Hospital Tuanku Fauziah, Jalan Kolam, 01000 Kangar, Malaysia.
+6 04 – 976 3333
04 – 976 7237
Hospital Tuanku Fauziah set up for help an individual achieve and maintain a health standard to enable him to carry out productive economic and social life
This can be achieved by providing efficient, effective and effective treatment, rehabilitation, treatment and rehabilitation services with emphasis on underprivileged groups.
Hospital Tuanku Fauziah is equipped with 404 beds and is a district hospital with specialist services, outpatients and wards.
The Tuanku fauziah Hospital (HTF), was officially established in 1909 and offers a roaring service for the state of Perlis. HTF is a government hospital that caters for healthcare for a population of 260,000 thousand.
HTF offers secondary and tertiary services comprising outpatient services, inpatients and support treatment using state-of-the-art technology.
The service offered for outpatient treatment consists of 10 specialist clinics, the Surgical Out Patient Department (SOPD) Clinic, the Medical Out Patient Department Clinic (MOPD), the Ear Clinic, Nose and Throat (ENT), Obstetrics and Gynaecology Clinics (O & G ),
Dermatology Clinics, Cardiology Clinics, Orthopedic Clinics, Psychiatric Clinics and Ophthalmology Clinics. Outpatient appointments are based on periodic systems and block systems. In 2012 there were nearly 200,000 outpatients receiving treatment at these clinics.
CUSTOMER CORE CLIENT CHARTER
This Charter is dedicated to every customer who deals with Hospital Tuanku Fauziah, Kangar, Perlis.
1. STAFF SERVICES
1.1 Emergency patients will be given immediate treatment.
1.2 Patients will be given medical treatment within 1 hour after
admission to ward.
1.3 Patients will be served by an Expert Medical Officer
at least 1 time while in the ward.
2. SERVICE FACILITY
2.1 Each customer will be provided with facilities and environment
clean and perfect.
2.2 It is the responsibility of every healthcare staff to take care of
confidentiality of customer information.
3. SERVICES INFORMATION
3.1 Every customer can get explanation and advice about
the services rendered to him.
3.2 Every customer discard transaction will be settled within the period of
has been set.
3.3 Each complaint management or customer proposal will be taken
action according to the designated processor.
DECLARATION OF CUSTOMERS
To enable the Ministry of Health to effectively implement the Charter, the customer is obliged to:
(i) Comply with all applicable laws and regulations
(ii) Maintain the health of himself and the community by practicing the way
healthy living and
(iii) Using facilities provided on a regular basis
OBJECTIVE , VISION & MISSION
- Helps individuals to achieve and maintain a health standard to enable them to carry out productive economic and social life. This can be achieved by providing efficient, effective and effective treatment, rehabilitation, treatment and rehabilitation services with emphasis on underprivileged groups.
The nation mobilizes energy for better health
Lead and cooperate together ::
i. to facilitate and enable the people:
– achieve their full potential in health
– appreciate health as the most valuable asset
– take responsibility and positive action for their health
ii. to ensure a high quality health system:
– customer priority
– not burdensome
– justified by technology
– can be adjusted according to the environment
iii. by emphasizing
– caring, professionalism and teamwork (‘corporate culture’)
– the nature of respect for dignity
– community involvement
Services available at Hospital Tuanku Fauziah include:
• Dietetic and Meals Department
• Department of Pharmacy
• Medical Social Work Unit
• Pathology Unit
• Occupational Rehabilitation Unit
• Health Education Unit
• Imaging and Diagnostic Unit
• Medical Records Unit
• Physiotherapy Unit
• Optometry Unit
• Administration Unit
• Information Technology Unit
• Quality Unit
• Security Unit
• Revenue Unit
Directorate of Surgery
• Department of Orthopedic
• Department of Anaestiology
• Emergency Department and Trauma
• Department of Medicine
• Haemodialysis department
Directorate of Women and Children
• Department of Obstetrics and Gynecology
• Department of Pediatrics