Family Tree Roofing is a residential and commercial roofing contractor based in Tulsa, Oklahoma, offering roof repair, replacement, and storm damage restoration services. The company has operated in the Tulsa area for over a decade, building a reputation for local, family-owned service rather than a national franchise model.
Background and Company Profile
Family Tree Roofing was founded in Tulsa with the goal of providing personalized roofing services to homeowners and businesses in the greater Tulsa metropolitan area. The company is locally owned and operated, which means decisions are made on-site rather than by a distant corporate office. Over the years, it has expanded its service area to include surrounding communities such as Broken Arrow, Jenks, Bixby, Owasso, and Sand Springs.
The company holds a valid Oklahoma roofing contractor license and carries workers’ compensation and liability insurance, as required by state law. Family Tree Roofing is also a member of local business organizations, including the Tulsa Regional Chamber of Commerce, and maintains an A+ rating with the Better Business Bureau. These credentials are standard for reputable local contractors but are worth verifying independently before hiring any roofer.
Services Offered
Family Tree Roofing provides a full range of roofing services for both residential and commercial properties. The primary services include:
- Roof repair: Fixing leaks, damaged shingles, flashing, and minor storm damage.
- Roof replacement: Complete tear-off and installation of new roofing systems for homes and businesses.
- Storm damage restoration: Inspection and repair of hail, wind, and water damage, including working with insurance claims.
- Gutter installation and repair: Seamless gutter systems to complement roofing and protect foundations.
- Skylight installation: Adding natural light to interiors with proper flashing and sealing.
- Roof maintenance programs: Regular inspections and preventative care to extend roof life.
The company uses a variety of roofing materials, including asphalt shingles (architectural and 3-tab), metal roofing (standing seam and metal shingles), tile, and flat roofing systems for commercial buildings. They work with major manufacturers such as GAF, Owens Corning, and CertainTeed, offering warranties that align with those manufacturers’ requirements.
How the Process Works
When a customer contacts Family Tree Roofing, the process typically follows a clear sequence. First, a free, no-obligation inspection is scheduled. A project manager visits the property, assesses the roof’s condition, takes photos, and documents any damage. This inspection is thorough, covering shingles, flashing, vents, chimney boots, and gutters.
After the inspection, the company provides a written estimate detailing the scope of work, materials, and cost. If the damage is due to a storm, the team can assist with filing an insurance claim. They often meet with the insurance adjuster on-site to ensure all damage is documented and covered. Once the claim is approved and the contract is signed, the crew schedules the installation. Most residential re-roofs take one to three days, depending on the size and complexity of the roof. The work area is protected with tarps and magnetic nail sweepers, and a final cleanup is performed before the crew leaves.
Choosing a Tulsa Roofer: What to Look For
Selecting a roofing contractor is a significant decision. While Family Tree Roofing is one option, homeowners should evaluate any contractor against a set of objective criteria. Key factors to consider include:
- License and insurance: Verify the contractor holds a valid Oklahoma roofing license and has both liability and workers’ compensation insurance. Ask for proof and check with the state licensing board.
- Local presence: A local company with a physical address is easier to hold accountable than an out-of-state storm chaser.
- References and reviews: Check Google, Yelp, and the Better Business Bureau for recent reviews. Ask for a list of recent local references and call them.
- Written estimate: Get a detailed, written quote that specifies materials, labor, cleanup, and warranty terms.
- Manufacturer certifications: Contractors certified by GAF or Owens Corning have undergone training and can offer enhanced warranties.
- Communication: A good contractor responds promptly, answers questions clearly, and provides a point of contact throughout the project.
Beware of door-to-door contractors who pressure you to sign a contract immediately or demand a large upfront payment. A reputable roofer will not ask for more than a reasonable deposit (often 10-20%) and will put everything in writing.
Common Problems and Misconceptions
One common misconception is that a new roof is always necessary after a hailstorm. In reality, hail damage may only require repairs to specific areas, and some roofs are not damaged at all. A professional inspection is essential to determine the extent of damage. Another misconception is that all roofing companies are the same; however, quality of workmanship, warranty coverage, and customer service vary significantly.
Common roofing problems in Tulsa include storm damage from hail and high winds, which are frequent in Oklahoma. Leaks often originate from flashing around chimneys, skylights, and valleys rather than from the main roof field. Poor attic ventilation can cause premature shingle aging and moisture issues. Additionally, many homeowners overlook the importance of proper underlayment, which is a water-resistant barrier between the deck and shingles. A reputable contractor will explain these details and include them in the estimate.
Costs and Financing
The cost of a roof replacement in Tulsa varies based on roof size, pitch, material, and the complexity of the job. On average, homeowners can expect to pay between $5,000 and $12,000 for a standard asphalt shingle roof on a typical 2,000-square-foot home. Metal roofs and tile roofs are more expensive, often ranging from $15,000 to $30,000 or more. Repair costs are lower, typically ranging from $300 to $1,500 for minor fixes, but can be higher for significant structural work.
Family Tree Roofing offers financing options through third-party lenders, allowing homeowners to spread payments over time. They also work with insurance companies for storm damage claims, which can cover the full cost of a replacement minus the deductible. It is important to understand your insurance policy and the claims process before signing any contract.
Safety and Quality Assurance
Roofing is a dangerous job, and safety is a top priority for any reputable contractor. Family Tree Roofing states that its crews follow OSHA safety guidelines, including wearing harnesses and using proper ladder safety. They also use magnetic nail sweepers to prevent stray nails from damaging lawns or vehicles.
Quality assurance includes a final walkthrough with the customer to ensure satisfaction and to address any concerns. The company provides a workmanship warranty, typically covering installation for a set number of years, in addition to the manufacturer’s material warranty. It is advisable to ask for warranty details in writing and to register the warranty with the manufacturer after installation.
Alternatives to Family Tree Roofing
While Family Tree Roofing is a well-known local option, Tulsa has several other roofing contractors. Some alternatives include:
- Ridgeworth Roofing: A local company with a strong reputation for residential and commercial roofing.
- Diamond Roofing: Offers storm restoration and insurance claim assistance.
- Priority Roofing of Tulsa: Known for fast response and quality workmanship.
- Baker Roofing: A regional company with a presence in Tulsa.
- National franchises: Such as Mr. Roof or Bone Dry Roofing, which offer standardized services but may lack local ownership.
When comparing contractors, request quotes from at least three companies, check their credentials, and read reviews. The cheapest bid is not always the best value; consider the warranty, materials, and the contractor’s track record.
Frequently Asked Questions
Does Family Tree Roofing offer free estimates?
Yes, Family Tree Roofing provides free, no-obligation inspections and estimates. A project manager will assess your roof and provide a written quote.
How long does a roof replacement take?
Most residential roof replacements take one to three days, depending on the size of the roof, the complexity of the design, and weather conditions. The company will provide a timeline before starting.
Will my insurance cover a new roof?
If the roof damage is caused by a covered peril, such as hail or wind, your homeowner’s insurance may cover the cost of replacement or repair, minus your deductible. Family Tree Roofing can assist with the claims process and meet with the adjuster.
What warranty do they offer?
Family Tree Roofing offers a workmanship warranty on installation, typically for 5 to 10 years, and the roofing materials come with manufacturer warranties, which can be up to 30-50 years for architectural shingles. Always get warranty terms in writing.
Do they handle gutter installation?
Yes, the company offers seamless gutter installation and repair, which is often bundled with a roof replacement for a complete exterior solution.
Is Family Tree Roofing licensed and insured?
Yes, the company holds a valid Oklahoma roofing license and carries liability and workers’ compensation insurance. You can verify their license with the Oklahoma Construction Industries Board.
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