Hospital Sultanah Bahiyah

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Hospital Sultanah Bahiyah
Hospital Sultanah Bahiyah

Hospital Sultanah Bahiyah is a government hospital located in Alor Setar, Kedah….

Hospital Sultanah Bahiyah provides medical services to all communities in the state and surrounding areas to ensure the health of the community is enhanced and the delivery of information is channeled more effectively.

This is in line with its objective of this hospital as an excellent health care center.


ADDRESS

Hospital Sultanah Bahiyah, KM 6 Jalan Langgar, 05460 Alor Setar, Kedah Darul Aman, Malaysia.

PHONE

+6 04-7406233

FAX

04-7350232/0233

E-MAIL

[email protected]

WEBSITE

http://hsbas.moh.gov.my/

LOCATION

DESCRIPTION

Hospital Sultanah Bahiyah set up for help an individual achieve and maintain a health standard to enable him to carry out productive economic and social life

This can be achieved by providing efficient, effective and effective treatment, rehabilitation, treatment and rehabilitation services with emphasis on underprivileged groups.

Background

The date 29 July 2007 witnessed the beginning of a new chapter for Hospital Sultanah Bahiyah. It started operation at the modern and beautiful hospital complex after a complete transfer and replacing Hospital Alor Setar.

The new hospital is strategically located 6km from the centre of Alor Setar City, Kedah and within the sight of the PLUS North-South Highway (exit Alor Setar Utara), which easily makes it accessible. The building complex occupies 110.200 m2 of spaces, sits on a  28.33 hectares site of flat land, and is surrounded by vast area of padi field. The previous hospital is now renamed Hospital Sultanah Bahiyah II.

Hospital Sultanah Bahiyah is expected to play a more effective transformational role as a regional referral centre for 8 government hospitals, 12 Health Clinics in the district of Kota Setar and Pendang, and 11 private hospitals. The hospital implements the online Total Hospital Information System (THIS), thus guaranteeing high quality services.

The new complex incorporates 4 main buildings, namely the Medical Support Block (Specialist Clinic), Ward Block, Main Block and Non-Medical Support Block (Management Office). The facilities here include 12 Operation Theatres, 6 Day Care Operation Rooms and 13 Maternity Rooms. Up till July 2016, this hospital operates with 1084 beds whereby 923 beds are offered in Hospital Sultanah Bahiyah and the rest are placed in Hospital Sultanah Bahiyah II.

CHARTER

CUSTOMER CORE CLIENT CHARTER

MAIN CLIENT CHARTER

  1. We pledge to provide professional, safe, friendly, caring and high quality services.

Priority will be given to critical & semi critical cases in the Emergency & Trauma                 Department with the allocated waiting time as follows

– Critical Case (Red Zone) will be treated immediately.
– Semi Critical Case (Yellow Zone) will be treated within 15 minutes.
– Other Case (Green Zone) will be treated based on the condition of the patient.

  1. Information will be provided to the clients about the disease and treatment
  2. High confidentiality ofpersonal information, disease and treatment of patient. We pledge to provide professional, safe, friendly, caring and high quality services.
  3. Availability of clean,comfortable adn safe facilities and environment.

FRONT LINE CLIENT CHARTER

We pledge to provide professional, safe, friendly, caring and high quality services, namely:

1. Specialist service will be provided by turn taking and/or based on the condition of patient.
2. Service priority will be given to children, pregnant mothers, senior citizens and disabled people.
3. Information will be provided to the clients about the disease and treatment.
4. Highly confidentiality of personal information, disease and treatment of patient.
5. Availability of clean, comfortable and safe facilities and environment.

OBJECTIVE , VISION & MISSION

OBJECTIVE 

  • Providing medical services which are efficient, fair and equal to all levels of society with the use of appropriate and latest technology to meet the needs of clients and environment.
  • Emphasis on quality, innovation, health promotion, respect for fellow human and promoting individual responsibility and community participation in the improvement of life quality.
  •  Achieving a country with healthy individual, family and societ

VISION

  • To be acclaimed as one of the leading, advanced and excellent medical institutions in Malaysia.

MISSION

  • To provide high quality curative, diagnostic, rehabilitative medical services, which are efficient and effective, and based on the corporate culture of the Ministry of Health.

SERVICES

Services available at Hospital Sultanah Bahiyah included:

MANAGEMENT

  • Administration
  • Human Resource
  • Finance
  • Information Technology
  • Quality

MEDICAL

  • General Medical
  • Dermatology
  • Cardiology
  • Psychiatric
  • Respiratory
  • Rehabilitation

SURGERY

  • General Surgery
  • Orthopaedic
  • Otorinolaringology
  • Oftalmology
  • Anestesiology
  • Emergency
  • Oral Maksilofacial

WOMAN & CHILD

  • Obstetric & Ginekology
  • Paediatric
  • Paediatric Dental

CLINICAL DIAGNOSTIC

  • Imaging
  • Pathology
  • Transfusion
  • Forensic

CLINICAL SUPPORT

  • Pharmaceuticals and Supplies
  • Dietetics & Food Service
  • Physiotheraphy
  • Occupational Theraphy
  • Medical Social Work
  • Nursing
  • Hospital Supervisor
  • Employee Safety
  • Clinical Research Centre
  • Medical Record
  • Infection Control
  • CSSU
  • Health Promotion
  • Quality