Hospital Queen Elizabeth

Hospital Queen Elizabeth set up for help an individual achieve and maintain a health standard to enable him to carry out productive economic and social life

This can be achieved by providing efficient, effective and effective treatment, rehabilitation, treatment and rehabilitation services with emphasis on underprivileged groups.

Background

Early Stage of Queen Elizabeth Hospital

The original Hospital Queen Elizabeth in Kota Kinabalu was built in Jesselton in the year 1957, just after the Second World War at Mile 1, Jalan Tuaran near the building of Radio Malaysia Sabah (RTM). The original Front view of Jesselton Hospital was built from wooden boards with roofs.

Front view of Jesselton Hospital

At that time the hospital consists of only one building block, the block nowadays was known as the old hospital building.

The new Hospital was built on the hill at Mile 1 ½, Jalan Penampang, Kota Kinabalu. At the beginning, the hospital consists of 208 beds. At the same time Tuberculosis Hospital was built on the nearby hill, consists of 135 beds.

Since opening in 1957, the Queen Elizabeth Hospital(QEH) has undergone rapid developments. The changes make the hospital getting larger and more complex with the addition of several new buildings and renovation of its buildings from time to time.

Old Building Blocks in 1970

In 1967, a new block was built to accommodate the Outpatient Department and the Central Laboratory. The existing Outpatient Department has developed into a Physiotherapy Unit. In 1980, the Maternity and Nursery Block was constructed.

Then, in May 1981 the First Class Maternity Unit was turn into Children’s Ward. Administrative Office was relocated to the first floor in the old building and the vacated area was taken over by the Laboratory. At the same time the Emergency Unit is located in the Outpatient Department was developed in a cost of RM75, 000.

Queen Elizabeth’s visit in 1971

The biggest development is the construction of the Tower block at the cost of RM 20 million in 1981. Opening of Tower Block in December 1981 have changed the entire hospital that was once just an ordinary small building to a high-rise building and equipped with various other facilities better than before.

QEH in the 1980’s

HQE in 1980’sThe Tower Block consists of CSSD, Inpatient Pharmacy, Radiology Department, Department of Ophthalmology, some surgical wards, First Class Ward and VIP ward. At the present, the Hospital Queen Elizabeth is the largest hospital in the state of Sabah.

It is the reference point for all district hospitals and consists of 589 beds. QEH also provides a number of key areas of medical care, including Burn Unit and Paediatrics Intensive Care Unit. However Hospital Queen Elizabeth development is still ongoing. A master plan that began in 1995 will be implemented in two phases.

Included in the plan is the construction of two new tower blocks that consists of new Accident and Emergency Unit, Laboratory Centre, some wards and extension to the existing Intensive Care Unit (ICU), with the addition of a Coronary Care Unit. These developments will lead hospitals confidently into the 21st century and will play an important role for the development of a healthy and progressive society.

CHARTER

CUSTOMER CORE CLIENT CHARTER

1. We promise to provide professional, safe, friendly, caring and quality services.
2. Preference will be given to our critical and semi-critical cases in the Emergency and Trauma Department with waiting times as follows:

• All critical cases (Red Zone) treated immediately;
• All cases of semi-critical (Yellow Zone) treated in 15 minutes;
• Others case (Green Zone) will be seen as a priority according to the condition of the patient.

3. Outpatient Clinic and Specialist Clinic services will be given by rotation and / or condition of the patient. Preference will be given to children, pregnant women, senior citizens and people with disabilities.
4. Information will be provided to the client about the disease and treatment.
5. Confidentiality of personal information, disease and treatment given to patients are guaranteed.

VISION & MISSION

VISION

Hospital Queen Elizabeth will be a center of excellence in providing quality and comprehensive medical services, training and research conducted by professional, efficient and caring staff emphasizing on human dignity.

MISSION

• • • The creation of a wide variety of services including inpatient services, specialist clinics patient, emergency and ambulatory care with an emphasis on human dignity.
    • Health promotion, preventive, curative, rehabilitative and palliative.
    • To foster dedicated staff, trained, competent and caring through continuous medical education.
    • The establishment of medical and research center.

SERVICES

Services available at Hospital Queen Elizabeth included:

Clinical Support

• Dietetic and Meals Department
• Department of Pharmacy
• Dentistry Unit
• Medical Social Work Unit
• Pathology Unit
• Occupational Rehabilitation Unit
• Health Education Unit
• Imaging and Diagnostic Unit
• Medical Records Unit
• Physiotherapy Unit
• Optometry Unit

Non-Clinical Support

• Administration Unit
• Information Technology Unit
• Quality Unit
• Security Unit
• Revenue Unit

Directorate of Surgery

• Department of Orthopedic
• Department of Anaestiology
• Emergency Department and Trauma

Medical Directorate

• Department of Medicine
• Haemodialysis Department

Directorate of Women and Children

• Department of Obstetrics and Gynecology
• Department of Pediatrics