Hospital Sarikei

Hospital Sarikei set up for help an individual achieve and maintain a health standard to enable him to carry out productive economic and social life

This can be achieved by providing efficient, effective and effective treatment, rehabilitation, treatment and rehabilitation services with emphasis on underprivileged groups.

Background

The first Hospital Sarikei was built in 1961 located at Jalan Repok. At the beginning of its opening, it was only equipped with 40 beds and was officially opened by Mr Leong Ming Tak, Chairman of the Sarikei District Council on 22 December 1962.

In 1974 the Maternity Ward was constructed and in 1982 the number of beds was increased to 108 beds. Since its inception, the hospital has been providing services to the residents of Bandar Sarikei and the nearby districts and is a reference hospital for 4 health clinic centers and 16 rural clinic

The new Hospital Sarikei is located on Rentap Road, which is about 6km from the city center. It commenced on 1 July 2001 and 15 February 2006 is the date of commencement of the new hospital officially operating. The hospital is a health reference center equipped with a more modern and up-to-date infrastructure.

With a total area of 38 hectares, the hospital is equipped with Medical Complexes, Medical Blocks, Staff Residential Blocks, Nurses Hostels, Support Service Buildings, Game Halls, Car Parks and Helicopter Landings.

The hospital is equipped with 212 beds, but at the beginning of its opening only 112 beds are in operation. The hospital is planned to accommodate 268 beds in the future. Now Hospital Sarikei has been operating with 182 beds

CHARTER

CUSTOMER CORE CLIENT CHARTER

This Charter is specifically addressed to every customer dealing with Sarikei Hospital.

1. FACILITIES FOR CUSTOMERS

1.1 Every customer may obtain proper service from this Hospital regardless of age, gender, race, religion or socio-economic status

1.2 Every customer defined as in an emergency shall be promptly served.

2. LEGAL SERVICES

2.1 Every customer will be well-served, friendly, considerate, respectful, polite, honest and sincere.

2.2 Every customer will be treated as professionally as possible.

2.3 Every customer will be provided with clean and perfect facilities and environment.

3. SERVICES INFORMATION

3.1 Every customer can get advice on the services provided to him.

3.2 Every customer may obtain a report on the services it receives as soon as possible after making the application in accordance with the prescribed regulations.

4. HEALTH EDUCATION

4.1 Every customer will be given information on important aspects in terms of health care and disease prevention.

DECLARATION OF CUSTOMERS

To enable this Hospital to effectively implement the Charter, the customer is obliged to:

1. Comply with all relevant laws and regulations;

2. Maintain himself and the community by practicing a healthy way of life; and

3. Using the facilities provided responsibly.

OBJECTIVE , VISION & MISSION

OBJECTIVE 

• Provides quality, efficient, effective and comprehensive disease prevention, treatment and rehabilitation services.
  Improve understanding, awareness and participation of medical personnel, customers and communities through the implementation of health promotion programs.
• Creating a workforce that embraces the Corporate Culture of the Ministry of Health Malaysia.
• Meet and comply with Hospital Accreditation, Ministry of Health Ministry.

Be able to handle any situation such as epidemic and pandemic.

VISION

• Be an excellent medical service center towards improving the quality of life.

MISSION

The mission of Sarikei Hospital is to ensure that all aspects of the provision of medical services comply with the following standards:

Providing quality medical services to every individual through the practice of respecting human dignity in a customer-friendly environment

Prioritize professionalism and innovation in every aspect of medical services

Implement efficient governance as a catalyst for medical services excellence

Encourage individual responsibility and community participation towards service quality

SERVICES

Services available at Hospital Sarikei included:

 Clinical Support

• Dietetic and Meals Department
• Department of Pharmacy
• Dentistry Unit
• Medical Social Work Unit
• Pathology Unit
• Occupational Rehabilitation Unit
• Health Education Unit
• Imaging and Diagnostic Unit
• Medical Records Unit
• Physiotherapy Unit
• Optometry Unit

 Non-Clinical Support

• Administration Unit
• Information Technology Unit
• Quality Unit
• Security Unit
• Revenue Unit

 Directorate of Surgery

• Department of Orthopedic
• Department of Anaestiology
• Emergency Department and Trauma

 Medical Directorate

• Department of Medicine
• Haemodialysis Department

Directorate of Women and Children

• Department of Obstetrics and Gynecology
• Department of Pediatrics